Teeturtle plush6/29/2023 ![]() ![]() We are not able to refund or replace any of these Squishmallows as they are more often than not, machine or hand washable. Please note, some Squishmallows arrive to us with some marks and washable marks. However, many of these come out if you choose to wash your Squishmallow! For a comprehensive guide, visit the official Squishmallows website under FAQ! We cannot guarantee that the product you will receive won't have any fabric lines or creases. We thank you very much for your understanding in this matter!ĭue to their Squishy nature, all Squishmallows arrive to us with creases and lines from being packed, direct from the supplier. It will not be possible to refund any shipping costs due to us charging what we are paying for shipping. Some customers may find parts of two or more orders sent together because of this. Some orders will be shipped out in parts, or will be held for shipment at our discretion and based on when we find out each style/item will arrive in the warehouse. We are not able to alter this process, as we are getting a very large stock amount and cannot physically store the items, and with the large amount of orders we have to follow our protocols. They will be consolidated or held for shipment accordingly by our Team. This is because the individual styles will be staggered and coming out on different weeks/days. Please note, at this stage we will not be refunding shipping costs to combine orders. Some colours and shapes may vary from plush to plush.
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